Privacy Policy

We have created this privacy policy in order to demonstrate our firm commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard, and recognise the importance of protecting your privacy. Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties. 

What does this privacy policy cover?

Our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website. For the purposes of this policy, our website means the www.casawindlenook.com website.

Information collection and use

We collect and use personal information (including name, address, telephone number and email) in order to:

• Respond to enquiries or booking requests submitted by you
• Process booking requests submitted by you
• Administer or otherwise carry out our obligations in relation to any agreement you have with us
• Inform you of services or offers that may meet your needs

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of Internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.

This website uses tracking software provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your device’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Social Media platforms

Communication, engagement and actions taken through external social media platforms that this website participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Sharing your information

We do not share, sell, lend or lease any of the information that uniquely identify a user of our website (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

Providing you with additional information

Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us, or at the link provided on any newsletter. We will stop the use of your information as soon as it is reasonably possible to do so.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of Internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.

The use of cookies

Please refer to the separate Cookies Policy displayed on this website.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Will this privacy policy change?

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes.

What about legally compelled disclosure of information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.

What about other websites linked to our website?

We are not responsible for the practices employed by websites linked to or from our website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including websites which have a link on our website, is subject to that website's own rules and policies.

A special note about minors

Children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

How you can contact us

If you would like to contact Casa Windlenook about our privacy policy, you can do so via our Enquiries page.